The art of being assertive be positive, effective and successful -- the assertive way. Cover Image

CD Audiobook

The art of being assertive [sound recording] : be positive, effective and successful -- the assertive way.

Curtet, Jennifer. (Author).

Record details

ISBN: 1558523235
ISBN: 9781558523234
Physical Description: 6 sound discs : digital ; 4 3/4 in. + 1 workbook (20 p. ; 25 cm.)
Edition: Compact disc audio ed.
Publisher: Shawnee Mission, KS : National Press Publicatins, c2003.

Content descriptions

General Note:

In container (30 cm.).

Formatted Contents Note:

Disc 1: 1. Get to know Jennifer - 2. Story of a princess - 3. Big fat line - 4. Building respect - 5. Neutron Jack - 6. Your focus -7. Be effective - 8. Your 3 choices - 9. WIIFM -10. Assertiveness quotient - 11. Florence Chadwick story. Disc 2: 1. What's in your mind - 2. Affirmations - 3. The story of Sister Mary - 4. Her favorite student - 5. You have the right - 6. The 3 caveats of being direct - 7. The sundown rule - 8. Be specific and non-punishing - 9. Corey's right to choose - 10. The whole package. Disc 3: 1. Perception is reality -2. Words to stay away from - 3. Your tone - 4. Body language - 5. Going to Japan! - 6. Assertive communication model - 7. Start with the basics (Steps 1-3) - 8. Present benefits - (Step 4) - 9. Gaining commitment (Step 5) - 10. DESC approach -11. Common traps - 12. Remain in control - 13. Your responsibility -14. Visualize success - 15. Choose your attitude. Disc 4: 1. Create a plan - 2. Knowing me - 3. Grow - 4. Be proactive - 5. Your day - 6. Be persistent -7. Lighten up - 8. Take care of me - 9. Be patient. Disc 5: 1. Motivation - 2. Favorites list - 3. Story of Michael Stone - 4. Art of negotiation - 5. Art of persuasion - 6. Characteristics of authority - 7. Strategies that work - 8. Value driven communication - 9. Mastering the task -10. Seeing eye-to-eye -11. Acting like crabs - 12. Psychology needs - 13. Do unto others ... Disc 6: 1. Behaviors of conflict - 2. Being irate - 3. Insistent behavior - 4. Indecisive behavior - 5. Imposter behavior - 6. Dealing with conflict - 7. Story of Paganini - 8. More of NSG.